Management Team

Steve McDermott - C.E.O


Steve joined Expect on an interim basis in July 2012 prior to taking up the post on a permanent basis in December of the same year.  Steve holds BA. MSc, Dip SW, CQSW qualifications and has an extensive background in Mental Health and Children’s Social Work dating back to the 1970’s.  During his career he has held a number of senior management positions with Local Authority Social Work Departments. Prior to joining Expect he ran a successful, independent management consultancy company that advised on service and structural improvements within Local Authority Social Service Departments and Voluntary Charity and Faith Sector providers across North West England and North Wales.



Laura joined Expect in 2014 but has worked in social care since 2000 and has experience of working with people living with a vast variety of needs across an array of service platforms, with qualification in both Health and Social Care and Business, Laura is tasked with leading the growth of the Charity.




I am delighted to be part of the Focus Care Wales team. I have previously been managing supported Housing projects in Salford and Manchester and have qualifications in housing, leadership and training. I am committed to working as part of a team, supporting and enabling staff to make a positive difference in the lives of people we support.

Laura O'Hare - Responsible Individual

Shelagh Woodbridge - Registered Manager

Shelagh Woodbridge